Secret Shopper (Evaluator)

Job Title

Secret Shopper (Evaluator)

Company Name

Atlas Marketing

Job Location

• California, USA
• Texas, USA

Company Description

Atlas Marketing is a leading firm specializing in innovative marketing solutions. We are dedicated to helping businesses enhance their customer experience and improve service quality through insightful evaluations and strategic recommendations.

Job Description

As a Secret Shopper (Evaluator) at Atlas Marketing, you will play a crucial role in assessing the quality of service and customer experience provided by our clients. You will visit various locations, posing as a regular customer, to evaluate and report on your experiences. Your insights will help our clients improve their service standards and customer satisfaction.

Responsibilities

• Visit assigned locations and perform evaluations as a secret shopper.
• Observe and assess customer service, product quality, and store environment.
• Complete detailed reports on your findings and experiences.
• Provide constructive feedback and recommendations for improvement.
• Maintain confidentiality and objectivity in all evaluations.

Years of Experience

0-5

Required Skills

• Strong observational and analytical skills.
• Excellent written and verbal communication abilities.
• Attention to detail and ability to provide objective feedback.
• Flexibility to travel to various locations within California and Texas.
• Ability to work independently and manage time effectively.

Additional Information

This position offers flexible working hours and the opportunity to contribute to the improvement of customer service standards across various industries. Ideal for individuals who enjoy exploring new places and have a keen eye for detail.