Product Manager

Taptap Send

Fulltime

Remote Friendly

$120,000 - $180,000 annually

Our Mission
Reduce inequity by helping immigrants move money home by becoming the leading cross-border fintech for immigrants.

The Team

-> Founded by Harvard grads / 3rd-time founders —- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) —- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us

  • Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words or TechCrunch article (outdated)
  • Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Its first product, Taptap Send, allows immigrants to send money home instantly and with no fee, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. And that’s just the beginning….

The Role
You will be Taptap Send’s second product manager, with responsibility for the full-stack of product from product strategy (i.e., identify primary ideas for product improvement) to design (i.e., creating initial mocks; writing technical specs) and implementation (i.e., cross-functional project management and execution).

You’ll take product features from conception to implementation, going from zero to one in this role. In other words, your role will be central to translating our customer needs into a product roadmap, and then working with engineering to execute against it.

An ideal candidate will want to spend extensive time with our customers and be as fluent in user interviews and UX as analytics and SQL. They will have a deep understanding of product management for consumer products, experience with immigrant communities, a passion for social change, and an ability to lead multiple stakeholders to execute against the plan (fluent French is also strongly preferred). Perhaps most centrally, they will have an ability to think holistically, quickly identify problems, simplify and find practical solutions.

Responsibilities

  • Identify opportunities for product improvement through analytics and customer interviews
  • Define plan for such improvement, including timing and resource requirements
  • Design initial product mocks based on customer research
  • Write technical specs to improve efficiency of the build
  • Coordinate across engineering, operations, compliance, etc. to execute efficiently
  • Implement systems for iterative development with regular consumer feedback

Requirements

  • 5 years’ experience working in consumer product for a top tier company
  • Experience with immigrant communities and empathy for our customers
  • Outstanding project management skills, including end-to-end problem ownership
  • Strong UX design instincts
  • Fluency in French (strongly preferred) w/ additional languages values
  • Experience with SQL and/or Mixpanel
  • Experience with Figma or other prototyping tools a plus
  • Background or degree in a technical field a plus
  • Fintech experience a plus

Benefits (UK)-Specifics depend on geography!

  • Competitive salary (based on experience)
  • 25 days, public holidays + Pipio day!
  • Flexible hours
  • Employer pension contributions
  • Regular team events
  • Professional development opportunities (e.g. language lessons, trainings, etc.)
  • Taptap equipment (laptop, accessories)
  • Work from home desk stipend
  • Private health insurance
  • Behavioral health benefits

Taptap Values

  • Impact first.
  • Team next.
  • Accept reality.
  • Propose solutions.
  • Win with grit.
  • Be proactively candid, with yourself and others.
  • Love the particular.
  • Own it.
  • Create positive energy.
  • Maybe, even have fun.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
© 2021 JobBoardly - Small Bets